Shipping policy
When will I receive my order?
The delivery time for most physical addresses is 8-15 business days from the date the package is shipped. We will be much faster than the actual delivery time! Please rest assured that the carrier will do their best during the busy season! We sincerely appreciate your patience and understanding!
When will I receive my tracking information?
The tracking information will be sent to the email address you provided within 3-7 business days after you place your order. We will send it as soon as possible, so please keep an eye on it! If you do not receive it within this period, or if the email address you entered is incorrect, please send us an email and we will send it to you manually! You can also click here to visit our website to check your tracking information. Please make sure to enter your order number and email address correctly!
What shipping methods do you offer?
We offer USPS or DHL Standard Shipping services.
Are any of your products restricted for sale in our country?
Although each country has regulations on the quantity and types of imported items, sportswear is not considered a restricted item.
What should I do if I am missing items, or receive defective or incorrect items?
If your order is not processed correctly, please accept our apologies. Please contact us and we will do our best to handle your order efficiently. Rest assured, we will definitely provide you with a solution!
Do you charge taxes or import fees?
We do not charge taxes at checkout, and customs should not charge any import duties or tariffs. Please note that this policy may be adjusted according to the actual situation in your country/region, but this is extremely rare. If your country/region does charge any tariffs, you will need to bear them yourself.
Can I return items?
Yes, items that meet the conditions can be returned or exchanged. Please refer to our return policy for more instructions and details. If you have any questions, please feel free to contact us.